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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila

November 2, 2025

5  out of  5
rating by Sheila
"I recently met with Carol Perdue and Elizabeth to discuss life insurance options, and I left feeling incredibly informed and confident about my choices. Both Carol and Elizabeth were professional, knowledgeable, and took the time to explain everything clearly. If you need any insurance information or guidance, I highly recommend giving these two a call!"
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ashley gallant

October 31, 2025

5  out of  5
rating by ashley gallant
"Parker and Lisa were awesome in helping me get set up! They listened to my questions explained everything perfectly! The process was so easy!!"
We responded:
"Thank you for the review, Ashley! We are so happy to hear it was a smooth process! "
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Jalyn Hamilton

October 30, 2025

5  out of  5
rating by Jalyn Hamilton
"Parker made the process so easy! She laid out everything for me that I needed to know this was such a positive and uncomplicated experience in getting my items insured!"
We responded:
"Thank you for the review, Jalyn! We are happy to hear about your positive experience with Parker!"
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Daniel Harris

October 14, 2025

5  out of  5
rating by Daniel Harris
"Robin is awesome and will be patient to try to find you the best rate possible! Now hoping after my initial 6 months to a year State Farm doesn’t go up drastically on me if I don’t have any violations."
We responded:
"Thank you for the review, Daniel! We appreciate your business! "
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Joe Morgan

October 14, 2025

5  out of  5
rating by Joe Morgan
"Robin and Parker were extremely helpful with my insurance needs. I was out of town and did not have the best cell service as they helped me. That probably was wearing on them more than it was me, but they were persistent on getting me taken care of. Neither one seemed bothered by the bad phone activity on my end. I will definitely be calling them as other insurance needs come about. Thanks ladies!"
We responded:
"Thank you for the review, Joe! We appreciate your kind words about Robin and Parker! "
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Robert

October 14, 2025

5  out of  5
rating by Robert
"I was greeted with smiles and nothing but kindness. Professionalism . All the ladies at Carol Purdue'sstate farm office are great. Very helpful in explaining, and going over anything I had questions on about policy and coverage. Thank you all for being good at what you do."
We responded:
"Thank you for the kind words, Robert! We are so happy to hear that!"
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Heather Durham

October 2, 2025

5  out of  5
rating by Heather Durham
"Very helpful! I’ve been with the insurance company for a while and will continue to stay. Definitely recommend to everyone"
We responded:
"Thank you for the review, Heather! We are happy to hear this! "
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LeeLee Denton

September 25, 2025

5  out of  5
rating by LeeLee Denton
"I have to admit—I initially dropped the ball and didn’t follow up with ( Elizabeth at State Farm ) for quite a while. Life got busy, and I ghosted them unintentionally. But when I finally reached out, I was met with nothing but kindness, patience, and professionalism. They didn’t make me feel guilty or awkward—instead, they were incredibly helpful, answered all my questions, and made the process smooth and stress-free. That kind of grace and customer care is rare. I’m truly grateful and highly recommend them! This office deserves more than just 5 stars!!"
We responded:
"Thank you so much for your kind words! We're so glad Elizabeth provided patience and professional service to make your experience smooth and stress-free! "
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Carole Bolen

September 25, 2025

5  out of  5
rating by Carole Bolen
"Angie was Great. She explained my new policy information. She took time with me and her customer is a 5 star. thank you for your patience and understanding. 😊"
We responded:
"Thank you for the kind words, Carole! We are so happy to hear this! "
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Aurora Johnston

September 22, 2025

5  out of  5
rating by Aurora Johnston
"thank you Mary for sticking by me and answering all my questions and following up every few days on the wait from underwriters about ONE DAY no coverage. She stayed on top of responded to me and making sure we were still waiting cause it could take 24hrs to 10days for reply."
We responded:
"Thank you for the review, Aurora! We are thrilled to hear you had a great customer experience with Mary! "
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Billy McCaa

September 12, 2025

5  out of  5
rating by Billy McCaa
"Great service and save me a lot of money!"
We responded:
"Thank you for the review, Billy! We appreciate your business! "
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Judy Whitner

September 12, 2025

5  out of  5
rating by Judy Whitner
"I would rate my service more than a five if it was available. Angie was very helpful. Friendly a knowledgeable. She's just a terrific person. We have been with Nationwide for almost 30 years and I have not received the service in with Nationwide that I have received from State Farm in a few hours . You all are very wonderful but Angie is fantastic. State farm beat Nationwide by over 200 Dollars a month just on auto. You guys rock"
We responded:
"Thank you for the review, Judy! We are thrilled to hear we are saving you money! "
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Nancy Easter

September 12, 2025

5  out of  5
rating by Nancy Easter
"Everyone in the office is always so kind and helpful. We have been with State Farm for over 50 years, and have received great service. Let's just say that the new technology and seasoned folks like us, don't always get along, but Sarah fixed our issue with a smile today! Customer Service is still alive at this office and that means everything to us. Thank you"
We responded:
"Thank you for the kind words, Nancy! We are so happy to hear Sarah was able to assist y'all! "
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Kelli Linander

August 28, 2025

5  out of  5
rating by Kelli Linander
"I recently changed my auto policy to State Farm. Not only were they able to cut my rate by quite a large amount, they were the nicest people to deal with. Robin made the transition very simple. I cannot say enough good about my experience there. The whole crew there is very friendly and very helpful. I’m so glad I called them!"
We responded:
"Thank you for this kind review, Kelli! We are happy to have you as a customer! "
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Debi Neese

August 28, 2025

5  out of  5
rating by Debi Neese
"Never a call placed that went unanswered and dealt with in a most timely manner. Thanks Jamie for years of efficiency and outstanding service !"
We responded:
"Thank you for the review, Debi! We are so happy to hear this! "
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Dustin Herring

August 27, 2025

5  out of  5
rating by Dustin Herring
"Elizabeth Hodgdon, was very helpful throughout the process of switching our Insurance- auto and homeowners. Also saving us a lot of money each month."
We responded:
"Thank you for the review, Dustin! We are happy to hear you are saving money by switching to Carol Perdue State Farm! "
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Joey Green

August 27, 2025

5  out of  5
rating by Joey Green
"We used Elizabeth Hodgon and she was awesome…made it so seamless. She saved us a lot of money with our auto insurance along with our homeowners insurance. Definitely will recommend them to others. Super impressed and pleased."
We responded:
"Thank you for the kind words, Joey! We are thrilled to hear you had a great experience with Elizabeth! "
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Emily Sawtelle

August 27, 2025

5  out of  5
rating by Emily Sawtelle
"Carol Perdue State Farm is seriously the best! Anytime I’ve ever needed help, Carol and her team go above and beyond. They’re always quick to respond, super helpful, and make everything so easy. It’s such a good feeling knowing I can count on them no matter what. I couldn’t recommend them enough!"
We responded:
"Thank you for the review, Emily! We appreciate your kind words! "
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Selena

August 14, 2025

5  out of  5
rating by Selena
"Elizabeth was great to work with. Thoroughly explained and answered all of my questions."
We responded:
"Thank you for the review, Selena! We appreciate your kind words! "
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Debbie Duke

August 13, 2025

5  out of  5
rating by Debbie Duke
"Carol Perdue State Farm always provides the highest level of professional service. Everyone I speak to is genuinely willing to help. Recently, I had an interaction with Ms Jamie, and she immediately took care of my needs, giving me peace of mind. Highly recommend!"
We responded:
"Thank you for the kind words, Debbie! We appreciate your business! "
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Dana Espinosa

August 3, 2025

5  out of  5
rating by Dana Espinosa
"I recently moved from North Carolina to Alabama. Since I already had StateFarm Car insurance I looked for a nearby agent. The Phoenix city office of Carol Perdue was ready to help me. Jamie, her assistant, were simply terrific to me. Jamie and I spoke on the phone several times. Further, she was most helpful by mailing my cards and Pertinent documents as well as Emailing All forms that needed to be signed. If you’re looking for someone who knows what they’re doing choose Carol Perdue at StateFarm."
We responded:
"Thank you for your kind words, Dana! We are thrilled to hear you had such a great experience with Jamie and our office! "
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Angela Owens

July 30, 2025

5  out of  5
rating by Angela Owens
"Lisa Davis and I talked about what my needs were for my car ins. Then we also set up life insurance. Lisa did an amazing job. She answered all of my questions. She was very professional and very informative. I would recommend her to family and friends. I believe Lisa Davis is a true asset to State Farm of Phenix City Alabama."
We responded:
"Thank you for the kind words, Angela! We appreciate your business! "
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Tiffany Mcclain

July 30, 2025

5  out of  5
rating by Tiffany Mcclain
"Robin was very professional she showed that she actually cared about the customer and had a very good interest in what I wanted I really appreciate her she did a very awesome job"
We responded:
"Thank you so much for your review!!!"
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amber herring

July 30, 2025

5  out of  5
rating by amber herring
"I went to get some papers notarized and I was met with Mrs Barton. As well as all the lovely ladies in the front. She was quick and super sweet, made sure everything was right and had small talk in between which made me less anxious. I will be going back to her again anytime I need something notarized !"
We responded:
"Thank you for the review, Amber! We are thrilled to hear you had a good experience with us! "
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Katie Durham

July 23, 2025

5  out of  5
rating by Katie Durham
"Seamless experience from introduction to quote and activation of policies. Highly recommend!"
We responded:
"Thank you for the review, Katie! We appreciate your kind words! "