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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott

Scott

June 4, 2025

5  out of  5
rating by Scott
"I have been a customer of Carol Purdue for years. Recently I needed a new Beacon and Madison delivered it straight to my mailbox. Great customer service"
We responded:
"Thank you for the kind words and leaving us a review, Scott!!"
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Richard Campbell

May 29, 2025

5  out of  5
rating by Richard Campbell
"We had a fantastic experience with Carol Perdue and her team. Elizabeth explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. I feel confident knowing I’m properly covered."
We responded:
"Thank you for the review, Richard! We are happy to hear Elizabeth was able to make everything a smooth process! "
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Caroline Campbell

May 29, 2025

5  out of  5
rating by Caroline Campbell
"We love working with Carol Perdue. She’s easy to work with and quick to respond! We use her for everything home, car, and life insurance."
We responded:
"Thank you for the kind words and review, Caroline! We appreciate your business! "
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Anthony Hand

May 22, 2025

5  out of  5
rating by Anthony Hand
"All around wonderful staff especially Jamie and Madison they are super helpful nice and have great communication. Wouldn’t want to have insurance anywhere else"
We responded:
"Thank you for the review, Anthony! We are happy to hear that you have been pleased with the customer service we provided! "
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Andrew King

May 22, 2025

5  out of  5
rating by Andrew King
"Amazing company and the works are very helpful/ knowledgeable."
We responded:
"Thank you for the review, Andrew! We are happy to hear that! "
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Tae Fullman

May 22, 2025

5  out of  5
rating by Tae Fullman
"AMAZING company with some of the BEST ladies with awesome customer service!!!"
We responded:
"Thank you for the review, Tae! We appreciate it! "
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Cayden Lovett

May 22, 2025

5  out of  5
rating by Cayden Lovett
"Always very helpful with everything- especially Jamie!"
We responded:
"Thank you for the kind words and the review, Cayden! "
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Lisa

May 14, 2025

5  out of  5
rating by Lisa
"I would like to thank the ladies at State Farm Carol Perdue office for the fast and awesome service. I look forward to doing business with you and will recommend your office to everyone.Thank you Ms. Angie for the great rates and service."
We responded:
"Thank you for the review and the kind words! We really appreciate it! "
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Vivian Calhoun

April 30, 2025

5  out of  5
rating by Vivian Calhoun
"I have been with StateFarm for almost 25 years I have never had a problem! I recommend them to anyone needing insurance. Thank you state farm for all you do."
We responded:
"Thank you for the review, Vivian! We appreciate you and your business! "
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Scott Norman

April 28, 2025

5  out of  5
rating by Scott Norman
"Mary was very helpful in getting my claim items uploaded. I really appreciate her great customer service. 5 star rating!"
We responded:
"Thank you for the review, Scott! So glad Mary was able to assist you! "
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Eileen Stillwell

April 16, 2025

5  out of  5
rating by Eileen Stillwell
"Great people to work with! Jamie is always friendly, takes time to explain everything and very Knowledgeable."
We responded:
"Thank you for the review, Eileen! We are happy to hear that Jamie is always able to help!"
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Dawn Johnston

April 16, 2025

5  out of  5
rating by Dawn Johnston
"Jamie has always been friendly and helpful for any of our needs. She goes above and beyond what so many people in customer service are willing to"
We responded:
"Thank you for the review, Dawn! We appreciate your kind words! "
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Kathi Frans

April 16, 2025

5  out of  5
rating by Kathi Frans
"Jamie and Madison were absolutely fantastic in helping me find the perfect quotes for a new insurance policy. They also went above and beyond by guiding me toward the right business insurance options. Their expertise and support made the whole process smooth and stress-free. The entire team is top-notch—professional, friendly, and truly committed to their clients. Plus, their Facebook posts are the BEST—informative and always entertaining! Highly recommend this wonderful insurance company!"
We responded:
"Thank you so much, Kathi! We appreciate you and your kind words about our office! "
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Lashanda Simmons

April 16, 2025

5  out of  5
rating by Lashanda Simmons
"Madison Barton is the bomb dot com she know her stuff and she is amazing y’all go see her at the Phenix City Branch (Carol Perdue office)"
We responded:
"Thank you for the review, Lashanda! We are happy to hear you were pleased with the customer service you received! "
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Teddy Rivera

April 15, 2025

5  out of  5
rating by Teddy Rivera
"The lady's there are very nice and professional. Good business.and yes Jamie is very good at her job, thank you."
We responded:
"Thank you for the kind words, Teddy! We appreciate the review! "
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Kate Smith

April 14, 2025

5  out of  5
rating by Kate Smith
"I have always a great experience with Jamie. She is always so very helpful and friendly. We just love her."
We responded:
"Thank you for the review, Kate! We are so happy to hear that! "
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Teresa Smith

April 14, 2025

5  out of  5
rating by Teresa Smith
"Wonderful place! Great people, especially Jamie. She is always available to help. Never gets impatient with us."
We responded:
"Thank you for the review, Teresa! We appreciate you and your kind words!"
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Chris Nolan

April 14, 2025

5  out of  5
rating by Chris Nolan
"Jamie is super great to deal with. She always answers ever question."
We responded:
"Thank you for the review, Chris! We appreciate your kind words about Jamie! "
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Mary Beth Hicks

April 14, 2025

5  out of  5
rating by Mary Beth Hicks
"Jamie has the best customer service and treats all her customers like family! I recommend this State Farm & ask for Jamie! You won’t be disappointed."
We responded:
"Thank you so much, Mary Beth! We are happy to hear you had such great customer service! "
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Adrian Maddox

April 14, 2025

5  out of  5
rating by Adrian Maddox
"Very hands on ran establishment. I really enjoyed working with the lady's at Carol's phenix city, al office"
We responded:
"Thank you for the review, Adrian! We appreciate the feedback and are happy to hear that! "
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Summer Daffin

April 14, 2025

5  out of  5
rating by Summer Daffin
"On behalf of Jack, you are always helpful and kind! He looks forward to many more years working with you!"
We responded:
"Thank you so much for the 5 stars and kind words, Summer! "
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Feleceia Forehand

April 14, 2025

5  out of  5
rating by Feleceia Forehand
"I have been a customer with State farm 9 years Carol Perdue and her staff are truly the BEST!!!!!"
We responded:
"Thank you for the review, Feleceia! We appreciate you and your kind words! "
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Ashley Linton

April 14, 2025

5  out of  5
rating by Ashley Linton
"When I tell you this is the best office hands down it is! Jamie is so sweet and the customer service with her is on point! Thank you for always going the extra mile!😊"
We responded:
"Thank you for the kind words, Ashley! We are happy to hear you were satisfied with our customer service! "
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Albert Gosha

April 14, 2025

5  out of  5
rating by Albert Gosha
"Jamie did an awesome job on taking care of my claim. The person that I needed to see wasn't there twice. Jamie stepped up and assisted me with my claim. She informed me that this was not part of her department in the company, but she was willing to help, and she would do what she could to help. I also had a problem with the paperwork. She tried to contact someone twice. She also sent me a link to help me so I could check on the progress of the claim. She didn't stop until my claim when through the claim department. Jamie did an outstanding job to help a customer of Stare Farm. I will forever be grateful for her help. Jamie, your kindness will never be forgotten. Diane and Albert"
We responded:
"Thank you for the review, Albert! We are thrilled to hear that Jamie was able to assist you and you were satisfied with the customer service you received! "
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Willied Davis Jr

April 12, 2025

5  out of  5
rating by Willied Davis Jr
"Very nice people always a joy to come in and see jammie always smiling"
We responded:
"Thank you for the review! We appreciate the kind words!"