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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Johnson

September 1, 2026

5  out of  5
rating by Tracy Johnson
"Lisa was very helpful. She explained what my coverage is and I'm very pleased with my price. Service was excellent. Thank you Lisa for all your help"
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Viktoria Dixon

September 1, 2026

5  out of  5
rating by Viktoria Dixon
"Simply amazing!"
We responded:
"Thank you for the review, Viktoria! We appreciate your business!"
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Rebecca Hill

September 1, 2026

5  out of  5
rating by Rebecca Hill
"Miss Lisa was so helpful and respectful don’t mine to help anyone I just love Miss Lisa"
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mark kane

September 1, 2026

5  out of  5
rating by mark kane
"Incredible family owned and operated business serving the local community with exceptional customer service. Carol. Elizabeth, Robin and the rest of the team have bundled and managed my home, vehicles and business. I appreciate all you do for me and the community. Your second to none!"
We responded:
"Thank you for leaving us a review Mark! We are super thankful to have you as a customer! "
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Elaine Blackmon

August 28, 2026

5  out of  5
rating by Elaine Blackmon
"I truly love my Insurance Co (State Farm) Carol Purdues Office! The agents (each and anyone I’ve ever spoken with ) are GREAT!! Very compassionate and willing to answer ANY questions you may have (and if they don’t have the answer, they will get back either way with one)….Robin and Angie are the two agents I’ve dealt with the most whenever I’ve had a question etc, but this morning I spoke with Mary on some things about my policy and my goodness she was GREAT too!!! 🥰 I Felt like I’ve know her for awhile instead of afew minutes of our conversation!!! 😊 Thanks to each of you (Robin, Angie and Mary) for taking great care of me, or any needs and questions I may have!!! If anyone is in need of a GREAT Insurance Agency…. give State Farm , Carol Purdues Office a call and you’ll be in good hands! THANK you all for taking care of my insurance needs!!!❤️🙏🏽 Elaine S."
We responded:
"Thank you for your kind review, Elaine! Reviews like this is why we do what we do! "
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awilda fegans

August 25, 2026

5  out of  5
rating by awilda fegans
"I have enjoyed having all your insurance policy with having all of the credentials full coverage. I think Mrs Carroll so much and Parker for contacting me and being a part of the team thank you so much State Farm."
We responded:
"Thank you for leaving us a review, Awilda! We love serving customers like you!"
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Danielle Miller

August 20, 2026

5  out of  5
rating by Danielle Miller
"I’ve been with this insurance company for 6.5 years I believe and I always have the best experience with them! They are quick to respond and very informative about each policy, how to help in any situation, and what you’re eligible for! Parker recently was one of the people I spoke with and she was a light and took a load off of me with what I needed help with! Being able to text them my needs are a PLUS. I’m not always able to answer my phone so it is so convenient to reach them!!"
We responded:
"Thank you for the review, Danielle! We are so grateful for your kind words and your business!"
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Gretchen Martin

August 20, 2026

5  out of  5
rating by Gretchen Martin
"Parker was amazing, she helped me and explained everything very thoroughly. I’m glad I decided to go with State Farm"
We responded:
"Thank you for the review, Gretchen! We're glad we could help and we're here whenever you need us!"
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R0NALD GOLDEN

August 19, 2026

5  out of  5
rating by R0NALD GOLDEN
"Great customer service everyone was knowledgeable of the business and process special thanks to Jamie and Karen office manager thanks and GOD BLESS AMEN!!"
We responded:
"Thank you for the kind words, Ronald! Thanks for being a State Farm customer!"
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Madison Barton

August 19, 2026

5  out of  5
rating by Madison Barton
"Had a house fire back in May. Jamie and Sarah were so much help and answered all my questions . Best group of girls ever!"
We responded:
"Thank you for the review, Madison! We appreciate your trust in our office! "
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Wes Murphy

August 18, 2026

5  out of  5
rating by Wes Murphy
"⭐⭐⭐⭐⭐

I had a great experience ! They were professional, friendly, and very helpful throughout the entire process. They took the time to explain my options, answered all of my questions, and made getting the right coverage simple and stress-free. I truly appreciate their excellent customer service and would highly recommend them to anyone looking for a reliable insurance agent. Mary is the absolute best!!!"
We responded:
"Thank you for the kind words, Wes! It’s our pleasure to help protect what matters most to you!"
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missey griggs

August 18, 2026

5  out of  5
rating by missey griggs
"we love carol perdue state farm… we have saved so much money switching over!! Everyone is so professional and very nice. So easy to work with Glad we made the choice to switch over 😊"
We responded:
"Thank you for the review, Missey! We are thrilled to hear we were able to save you money on your insurance! "
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charles gillenwater

August 18, 2026

5  out of  5
rating by charles gillenwater
"Lisa and Mary are outstanding to work with"
We responded:
"Thanks for the review, Charles! Thank you for being a State Farm customer!"
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James Wetzel

August 17, 2026

5  out of  5
rating by James Wetzel
"Very helpful and personable agent. Also knowledgeable and efficient."
We responded:
"Thank you for the kind review, James! We’re thrilled to have exceeded your expectations!"
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Aricel Walton

August 11, 2026

5  out of  5
rating by Aricel Walton
"Great insurance company always great communication and getting me the best policy for my need will always recommend to get service from this branch."
We responded:
"Thank you for the review, Aricel! We’re thrilled to hear you had such a great experience with us here in Phenix City!"
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April Bryan

August 10, 2026

5  out of  5
rating by April Bryan
"They have always treated me great. Have answered all my questions,"
We responded:
"Thank you for the review, April! We appreciate you leaving us such kind words! "
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Marisel San Miguel

August 7, 2026

5  out of  5
rating by Marisel San Miguel
"I’ve had a great experience with Carol Purdue and her team at State Farm. Everyone in the office is friendly, professional, responsive, and always willing to help. They make insurance easy to understand and take the time to answer questions without making you feel rushed.

It’s refreshing to work with a local team that genuinely cares about their customers and provides such dependable, personal service. I highly recommend Carol Purdue and her team to anyone looking for an insurance agency they can trust!"
We responded:
"Thank you so much for the kind words, Marisel! We are so thrilled to hear about your positive experience with our team! "
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AA

July 31, 2026

5  out of  5
rating by AA
"Angie with Carol's office is the BEST! She is always so helpful anytime I have needed anything!"
We responded:
"Thanks for the 5 stars and the kind review, AA! We appreciate your business! "
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Andy Taylor

July 31, 2026

5  out of  5
rating by Andy Taylor
"Great experience signing up for service. I would highly recommend Carol Perdue for your insurance needs."
We responded:
"Thank you for the review, Andy! We appreciate your positive feedback! "
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Kimberly Olson

July 27, 2026

5  out of  5
rating by Kimberly Olson
"Robin white was a pleasure to work with and handled my account with professionalism."
We responded:
"Thank you for the review, Kimberly! Your feedback is a great reminder of why we love what we do!"
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Regina Nickerson

July 24, 2026

5  out of  5
rating by Regina Nickerson
"Parker, a wonderful agent at Carol Perdue’s office was so helpful today. She impressed me with her knowledge and quick responses to all questions. Parker was so thoughtful, patience , and very understanding. Plus State Farm has great rates. They will always have my business. Thanks guys for such wonderful service."
We responded:
"Thank you for the kind review, Regina! We are thrilled to hear about your positive customer service experience with Parker and our office! "
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Daniel Leonard

July 23, 2026

5  out of  5
rating by Daniel Leonard
"I've been using this office for years. They have always been fast, friendly, and helpful. I would definitely recommend them for any insurance needs."
We responded:
"Thank you for the kind words, Daniel! Thanks for continuing to trust our team!"
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Alisa McLamb

July 20, 2026

5  out of  5
rating by Alisa McLamb
"Parker was such a pleasure to work with and very knowledgeable. She was prepared and ready for our meeting and offered great examples of insurance."
We responded:
"Thank you for the review, Alisa! We appreciate your business! "
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Derrick Levett

July 19, 2026

5  out of  5
rating by Derrick Levett
"Robin was very helpful and she didn’t mind going over and beyond to help me with getting the right insurance."
We responded:
"Thank you for the review, Derrick! We appreciate your kind words about Robin and our office! "
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Alicia Oleson

July 16, 2026

5  out of  5
rating by Alicia Oleson
"If you’re looking for an insurance agent who actually cares, call Mary Cowart at the Carol Perdue State Farm office in Phenix City! She is seriously one of the sweetest people you’ll ever meet. She’s always upbeat, quick to help, answers every question without making you feel rushed, and truly wants what’s best for you. Customer service like hers is hard to find these days. She makes dealing with insurance so much less stressful, and I always know I’m in good hands. I couldn’t recommend her more!"
We responded:
"Thank you for the kind words, Alicia! We are so happy to hear about your positive customer service experience with Mary! "